House of Worktops Reviews 

5.225
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Well what can I say. A fabulous experience from start to finish. I made some enquiries at the beginning of the process snd i git prompt helpful advice. Once ordered the communication on delivery was a... Toon meer

Beoordeeld met 5 van de 5 sterren

I cannot praise these guys highly enough. VERY good quality product, shipping was fast and very efficient, and they were incredibly well priced. We went for compact laminate, it has been in... Toon meer

Beoordeeld met 4 van de 5 sterren

I was able to order free samples to help me make a decision on what workshop to choose, ordering was straightforward as was the delivery process. I’m yet to unpack and look at the worktops, they are... Toon meer

Beoordeeld met 5 van de 5 sterren

Smooth order process. House of worktops contacted us to double check everything before it was processed. Delivery went smoothly and the finished worktop was just perfect. Will use again without hesit... Toon meer

Bedrijfsgegevens

  1. Kookwinkel
  2. ook in
  3. Keukenwinkel

Informatie afkomstig van verschillende externe bronnen

House of Worktops is Online Kitchen Worktop Retailer that has defined its Brand with its Product Quality and 100% Customer Orientation!


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 91% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,8

Alle reviews

(5.225)

987 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

This is my second worktop

This is my second worktop. The first worktop was not as smooth as it should have been so I ended up resending it and oiling it.
Not sure if it would have been remanded if I has paid for oiling the worktop.That was my only concern.Apart from this minor issue the worktop is brilliant. It will look good when I cut it into two pieces and cut the sink cutout

11 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic worktop

Fantastic worktop, great quality, exactly what I wanted, great customer service, kept me informed on delivery time. Highly recommended this company. Thank you

11 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Helpful and efficient

Helpful and efficient, the ording process was quick and easy and delivery was quick. I received various follow up emails to double check I had everything I needed with my order before it was shipped and useful information of what to do with my worktops once received. They have various guides to help you as well. Highly recommended.

10 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I just wanted to say what exceptional…

I just wanted to say what exceptional service we encountered from Pio - who was very professional and courteous from start to finish. He came up with great ideas and kept us informed with all aspects.

I would def recommend House of worktops and Pio to friends and family.

6 september 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Compact Worktop and upstand

The compact laminate worktops look lovely in our kitchen. Delivery time was as website stated, however we expected 2 man delivery but there was only 1 man. Though helpful it needed both myself and partner to help him carry the 3x worktops into house. As both of us over 60 years old it was a heavy and awkward task. The other issue was that one of the upstand had not been cut correctly and one was 4mm narrower at one end causing installation issues. However, the worktop now fitted looks great.

14 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent product and customer service

We are very happy with the product, it well made and of the quality we expected. It was delivered earlier than I expected which was much appreciated. I had a query about my order which was quickly sorted out.

7 september 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Lovely product

Lovely product, easy website, friendly delivery, however I did not appreciate being woken at 5.30 by automated ,message.

11 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ordered online Tuesday and arrived Friday

Ordered online on the Tuesday and got a prompt response offering to have my oak worktop oiled.

They managed to get it cut, oiled and delivered on Friday despite my delayed response to their offer.

Very efficient and the worktop looks fab!

1 september 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Damaged compact laminate worktop - arrived wrapped in clingfilm, no packaging or protection!

Ordered a compact laminate worktop, which arrived wrapped only in clingfilm with no other packaging or corner protection and it therefore damaged and unusable.

Delivered on the stated day. I was immediately concerned when I saw the delivery van opened and saw my worktop just leaned up inside van, wrapped in only clingfilm!

As the worktop was being carried into my house it was obvious immediately there was damage.

I pointed it out to the delivery driver, who, whilst very polite, was not interested and told me I had to contact the company and it would be collected if damaged.

After they left I inspected the worktop and found each corner chipped, one corner delaminating and deep gouges and layers missing along all edges. It was present all round the worktop on both sides and all edges so trimming damaged material would not have been possible as the finished size would then have been too small.

There followed a frustrating process of trying to have the item collected, it was finally collected over a week later, and a week later from that I am still waiting for the refund.

9 september 2026
Review zonder uitnodiging
Logo House of Worktops

Antwoord van House of Worktops

Dear Christian,

Thank you for your feedback. We sincerely apologise for the lack of packaging protection on your worktop, as well as the frustrating delays in collecting the damaged item and processing your refund. This fell far short of our standards.

We wanted to reassure you that we have taken action on your feedback and issued you with your full refund. We will also ensure that future customers are not inconvenienced in the same way.

Our support team has reached out to you directly to confirm these details and assist with any further needs. We appreciate your patience while we rectified this and thank you for helping us refine our processes.

Regards,

HoW

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