Motortrustuk Lancaster Reviews 

Great service with Chad very happy with my daughter's new car.

Lewis was spot on helpful and offered great service

Louis was very helpful and couldn’t do enough to help me buy my Kuga, would recommend!

Chad was very efficient and communicated throughout the whole process. The process was quick and efficient and I am pleased with the service I received.

Excellent service from.Chad

Great service thanks Connor and Karl

spoke to Nathan on the phone regarding a vehicle i had seen, felt totally at ease at buying blind, came to pick the car up a week later and i have definitely made the right choice, totally honest and good communication. will definitely use again in future

I bought a car on finance from Chad. He was polite, kind and helpful from start to finish. He works quickly and efficiently- answering any and all questions I had. Everything was so easy and straight forward. Thank you so much Chad!

Purchased a car from Motor Trust recently and couldn’t be happier, Carl was amazing and chatty and nothing like a typical sales man, made the experience 10x better

Great service from Nathan he went above and beyond to help great salesman would highly recommend

Chad the salesman was a brilliant help from start to finish.

Very friendly and helpful

Saturday 11/04/2026, I went to Lancaster to pick up my Hyundai PF71 GDE hybrid.

During the trip to London, I noticed that the central part of the seats (the cup holders and the sides of the seats) got very hot, to the point of burning our legs.
I also noticed that the headlight switch, which alternates between automatic and manual modes, doesn't work, and that the exhaust pipe was making a loud noise (the mechanic I saw when arriving London said that a part of the exhausting pipe would need to be replaced).
The car was purchased from Motor Trust UK - Lancaster and is under warranty from Autoguard.

I am in contact with Hyundai - Chiswick, London for a full inspection and warranty repair.

I am very disappointed to have received the car in such poor condition and the fact i did contacted by email motor trust Lancaster and no reply or apologies from them.

Very professional, polite and a good laugh. Appreciate all the help i received from connor.

Chad was a great help today he was very polite and everything was done as promised drove away happy

Great service from Chad. Would happily use again.

Really good experience
Thanks
Dale

So helpful, I booked a viewing over the phone the next day before, but got held up, no worries at all when I did turn up, still able to take it for a test drive and Louis made it seem like he had all the time to answer questions about driving a hybrid and an automatic, both of which were new to me. Very clear communication about all aspects of the finance process and I am really pleased with the purchase.

Shad dealt with us and could not do enough. Car we originally coming to see sold the day before so he found alternatives and rang us before we set off to let us know. Genuine nice guy

Nathan was extremely helpful and lovely to deal with. He went above and beyond to get the car sorted for us with a quick turn around. Excellent service and communication. Thank you