Starluck Flowers Reviews 

This company is fraudulent, one month and several emails later they have not refunded my money. They cancelled the order and two days later took money from my account. No refund given.

Easy process, great communication & overall wonderful experience!

This was a critical order, that needed to be delivered that specific day. No explanation, no communciation, just an auto refund with, again, no explanation of any kind.

Never got a refund one month later never could deliver my order at in total bogus bull ! Major scammers ! Stay away !!

Patrick was so kind and helpful! He made sure my flowers got delivered smoothly for my mom’s birthday. 5 star service!

This company is a SCAM! Do NOT order from them! The Better Business Bureau has over 800 complaints about them just from the past 12 months. They claim to be a local florist, but once the purchase is confirmed, they will cancel it, assure you they will get you a refund in 5-10 business days, but absolutely will not refund you. You’ll only get the same apology and promise they are working on it. I’ve been writing to them for over a month and keep promising they’re working on it and handling it personally, but I Googled them and it is a complete scam. DO NOT BUY FROM THEM!! You will not get flowers or your money back!

Really good

Patrick was very helpful with my order! Will definitely use Starluck Flowers again in the future.

It is a SCAM!!!!! The 4 & 5 tar reviews are FAKE. They take your order and your money, then cancel the order citing delivery issues. You will not get your money back.
I am working on shutting them down.

I ordered a plant and received a confirmation then it was suddenly cancelled. I was charged for the plant and still haven't received a refund. Don't use these people.

Extremely happy with my order, very helpful with making sure the order was correct and went over the instructions to make sure the order would be delivered without issues. Great prices as well.

My credit card was charged a confirmation was sent and then with no explanation cancelled hours later. I will not receive the money back in my account for 5 to 10 days. This is a SCAM site.

Starluck took my flower order. Charged my card. Never emailed confirmation. Day of delivery came and no flowers. Called and they said order was canceled. How very unprofessional. I asked why my card was charged and they said a refund is coming. Filed a dispute with my credit card company and had to rush to get another florist to get flowers ordered and delivered same day. This company should not be allowed to have a website. If I could rate zero I would.

I’m not sure why sometimes this online retailer comes up as having 4.8 stars but most times come up as 1 star because clearly they are scamming people. Google needs to remove them as a retailer that comes up when you search for local florist. I still have not gotten my refund a month after they had immediately canceled my order.

Person who took the order assured me it would be delivered same day between 4 & 5 pm. Received an email the next morning that the order had been cancelled. No reason given. I had already alerted my ill sister that the flowers would be left on the doorstep for her.
Email said the refund would go back on my credit card -- in 6 to 10 days.

LAME. BUSH LEAGUE. INSULTING NON APOLOGY. HEY SHYSTER, DON'T PRETEND MY BANK IS THE REASON FOR HOLDING ON TO MY MONEY FOR 5 - 10 DAYS.

"I am writing to inform you that your order has been cancelled. Unfortunately, the florist in your area was unable to deliver your flowers. I am not sure why this is the case, but I will investigate and make sure that it does not happen again." THEN "I have issued a full refund to your credit card. The money should be reflected on your credit card statement within 5-10 business days, or sooner, depending on your bank's policies. I apologize for the inconvenience this has caused. Please let me know if there is anything else I can do for you."

this company sucks DO NOT USE THIS HORRIBLE COMPANY absolutely terrible (non-existent) customer service, the phone number is NEVER answered and they don't deliver on time if ever!!!!!!!!

They immediately canceled and refunded my order. Except who knows how long the refund will take or if it goes through at all. It truly is a scam unfortunately.

SCAM!!! SCAM!!! SCAM!!! I was excited to see a business offering same-day delivery near my sister's home. Then immediately received an email saying the order was cancelled! I hunted the internet to see if this happened to anyone else and saw ALL these reviews and similar stories on trust pilot. I immediately called my bank and reported this FRAUDULENT transaction. At my request, my bank canceled my card and reissued a new one, because I did not want these starluck "company" SCANMERS having my bank info. My great bank also tracked this horrible situation and got me a refund back! This MESS and SCAM of a company should be SHUT DOWN and CHARGED with a CRIME!!!!!

Terrible....ordered flowers for anniversary. Tried to track and it said an issue so called. They said they could not deliver, as too far. Asked why they advertised they could deliver there. Needless to say, too late to have delivered at a reasonable time by someone else. If I didn't call and inquire they weren't going to reach out and tell me. Will have to go buy flowers somewhere on my own and deliver er myself.