Purple Granite Reviews 

I have just had our worktops completed by two of your team and can I just say from start to finish from when I first emailed for a quote, and dealt with one of your employees, Laura Davies she was an absolute asset to your company answered every single question I had and showed me in the right direction. And from then every single step has been so straightforward I’ve been kept in contact with the right people all the way through. It’s all been so fast and efficient. I am so pleased with our worktops. Thank you so much for providing such a great service. I would definitely recommend your company to anybody that is looking for affordable quartz and amazing customer service, I promise it wasn’t just the takeaway voucher that swayed me 🤣😉
Perfect

Absolutely love our new quartz worktops from Purple Granite.
The service has been amazing from start to finish.
The quality of the quartz and the finish is superb and excellent value for money.
From picking our quartz top with Patrick to the excellent customer service from Rosie, Sapphire and Eve and templating by Chris. The journey has been so smooth and so efficient and everyone was so polite and knowledgeable and helpful.
The fitters today were brilliant.
Tom, Terry and Brodie did a wonderful job.
Highly recommend this company. Thank you.

Stourport / Kidderminster branch did us proud
Very knowledgeable and listened to our requirements
Templater was very thorough
Our Portoro porcelain worktops with wrap over sides look amazing
The fitters were also a pleasure to have in our house
Overall we are delighted with the service we have had from Purple Granite

We have been absolutely blown away by purple granite. From the very beginning the customer service was amazing. Laura was so helpful in recommending the right worktop for us and made the whole decision process very easy.

We even had the opportunity to visit on site to see the worktop before it was cut which was a really positive experience.

Then there’s the price, after being quoted a ridiculous amount from a kitchen outlet. We were shocked at the difference, surely that meant the quality wouldn’t hold up though?
Having now had the worktops fitted I can confirm the quality is top notch, we are so happy with the end result and glad we decided to go with purple granite for this.

The measuring and fitting was so straightforward and the team were really friendly and professional, the finish is truly seamless.

We will highly recommend purple granite.

Terry and Oscar did an excellent job as fitters. They were polite and skilled to achieve a lovely looking new kitchen for me.

The reason I haven't given 5* is because there are really silly errors which happens with this company.

Firstly, they send far TOO MANY emails asking to confirm details in the processing stage, which I'd previously confirmed twice.

Secondly, they're lacking the basic and most simple of details such as changing the fitter twice. Hence I gave the electrician the wrong name to contact about a hob issue. Then there was not loading the correct sized upstands for the job. So the fitter had to leave the job the go and get them rectified. WHY would the product not be check-listed with the order as it's being loaded on the fitters van??? This could've created a logistical scheduling problem for me if i didn't live just a 30 minute round trip away from the depot. I have been assured by Eve that these basic errors will be looked into.

It's a shame such frustrating and unnecessary errors like this occur because the company has such fantastic qualities, such as the price, quality of the product and friendliness of the staff.

Irrespective of the above, I would wholeheartedly recommend Purple Granite as i think that they are well above the competition in this field.

Purple granite have been fabulous from start to finish. Laura spent lots of time with us finding the right quartz. There was a slight design change needed at templating, but Laura found a way to get around it.
The quartz is beautiful, we chose denali and would really recommend for anyone wanting a really subtle vein.
Our fitter Huw was brilliant! The join has been done to perfection. We are really impressed and would highly recommend!

Absolutely great service and product
Love my new worktop
Great job and straightforward from the start to finish
Don’t go anywhere else !
Mary & Mike Hussain
Solihull

Excellent worktops, fitted beautifully by experienced polite and helpful fitters. Really pleased with result

Love our worktops, really competitive price much cheaper than Wren and Wickes. They were really patient with us because we paid our deposit and didn’t gave it templated until roughly 8 months later. Fitting went smoothly and it looks amazing would highly recommend. Also thank you to Judith in the Worcester shop she’s fabulous.

Purple Granite have kept us in the loop all the way through the process and have no reason not to recommend them. Thank you for making this a stress free purchase

The first initial meeting was a pleasant experience however that was the only positive, as the rest of the customer service we received was very poor. Information about our order was not passed on correctly which we were told was partly our fault as we should have checked and chased. They threatened to cancel the job because they forgot to take payment. They forgot to send the chopping, they then sent the wrong chopping board. They said they will only rectify this mistake when another customer orders the same material, to date we have not heard from them and I don't ever see this materialising. We would not recommend this company.

Fantastic service from start to finish! Rich, the templater, was extremely knowledgeable and helpful and made the whole templating process smooth. The fitters, Huw and his colleague, did an incredible job - the workmanship is brilliant, and our quartz worktops look stunning. They took the time to explain the aftercare and the whole process thoroughly which we really appreciated. The office team were also great, we had to change a few things and they were always happy to help! I honestly can’t fault anything and would highly recommend Purple Granite to our friends and family.

Fantastic service from start to finish, from Judith in the office to the fitting. Very efficient, reliable and good competitive price. Over the moon with our worktop. Diane and Chris Verney.

Fantastic until it came to fitting the sink. No one told me that the plumbing needed to be removed or the existing structure around the sink needed to be altered to accommodate the new one prior to the fitters arrival. Luckily my friend in the village was able to deal with these now urgent issues. Communication is wonderful when it works. The worktops look really good. Fitters worked very hard and efficiently.

Thank you for my amazing worktops! I couldn’t recommend this company enough, they’re reliable, professional and have great customer service from start to finish. They answered all my questions and gave great advice. We love our kitchen, thank you Purple Granite!

Welcome to the world of excellency
Job done well, quick and with no dramas

I recently had my kitchen worktops fitted by Purple Granite, and I couldn't be happier with the result! From start to finish, the team was professional, efficient, and extremely knowledgeable. The quality of the granite is outstanding, and the fitting was done to perfection. They paid great attention to detail, ensuring a seamless finish that has completely transformed my kitchen.

The customer service was also fantastic—friendly, responsive, and happy to answer any questions I had. If you're looking for high-quality worktops and expert craftsmanship, I highly recommend Purple Granite. A five-star experience all around!

Very pleased with Purple team and worktops. From the start to finish they have provided an exellent service. Each step was explained well and thoroughly. Would recommend everyone to use them for new worktops 😊

Outstanding Service and Craftsmanship – Highly Recommend Purple Granite!

I recently had a quartz worktop installed by Purple Granite, and I couldn’t be happier with the entire experience. From start to finish, their professionalism, attention to detail, and customer service were exceptional.

The team was incredibly helpful in guiding me through the selection process, ensuring I found the perfect quartz to match my kitchen. The installation was carried out with precision and care, resulting in a flawless finish that exceeded my expectations. The quality of workmanship is second to none, and my kitchen now looks absolutely stunning!

I highly recommend Purple Granite to anyone looking

Purple Granite provided an excellent service from start to finish. They were really helpful in the showroom in Worcester and quickly arranged a date for fitting.
The team that carried out templating and fitting were brilliant, working with professionalism and not leaving till everything was perfect. The worktops are stunning, thank you Purple.