Simplyhealth Reviews 

4.910
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The simply health plan, enables me to have regular check ups in regard to dental and glasses. I change my glasses quite frequently thanks to Simply Health. The process of uploading receipts is so ea... Toon meer

Beoordeeld met 5 van de 5 sterren

Have been with simply health for many many years , very professional, caring and easy and clear to claim on line , also sympathetic, knowledgeable staff if you have to contact them by phone nothi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

They Paid for one at home test kit then when I bought another based on the fact they had already settled, they refused to pay even though I had plenty of cover left. I emailed several times but jus... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After years of dental misery under Cornwalls sadly failing NHS dental service it's a joy to experience prompt and thorough treatment from Truro Dental Care covered and supported by Simply Health denta... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Ziektekostenverzekeraar
  2. Tandartsverzekeringsmaatschappij

Over Simplyhealth

Geschreven door het bedrijf

We are a leading B-Corp certified health solutions company, committed to providing affordable healthcare, to support everybody’s every day healthcare needs. Through our health and dental plans, including the market leading Denplan we look after over two million customers. We aim to support and protect the NHS through the provision of outpatient support to help people live their best lives.

We don’t have shareholders and since 1872 we’ve been led by our purpose of improving access to healthcare, for all in the UK. We are changing the game, investing £60 million in new businesses to accelerate the development of predictive and preventative healthcare services.

We understand our health depends on the health of our communities and our planet and we’ve always stood for a healthier world and are under no illusion that action is required for this to happen, we are proud to be B Corp certified.

Health Plans Dental Plans Health & Dental Plans for your business

Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(4.910)

630 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Simply Health make it easy

Simply Health make it easy .
Whether this is a claim, or a query simply health are great.

Using them since 2014 and still very happy

23 juni 2026
Review zonder uitnodiging
Logo Simplyhealth

Antwoord van Simplyhealth

Hi Camille,

Thanks for leaving us a lovely review and it's great to hear how happy you are with the service we provide. I'm pleased we've been able to help support you with your everyday healthcare costs.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Beoordeeld met 5 van de 5 sterren

Have been a Simply Health customer for…

Have been a Simply Health customer for many years and to date I have never experienced any issues whatsoever and have recommended this company to a number of friends and neighbours

23 juni 2026
Review zonder uitnodiging
Logo Simplyhealth

Antwoord van Simplyhealth

Hello Mr Cottington,

Thank you so much for your long standing loyalty to Simplyhealth and for recommending us to your neighbours and friends. It means a lot to us. Thanks also for the 5 stars.

Best wishes

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Beoordeeld met 5 van de 5 sterren

Really simple to use

Really simple to use, great service from the advisors!

23 juni 2026
Review zonder uitnodiging
Logo Simplyhealth

Antwoord van Simplyhealth

Hello Ryan,

Many thanks for your great review and I'm so pleased you find the process simple to use and are happy with the service we provide.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Beoordeeld met 5 van de 5 sterren

Thanks for the help

Thanks for the help

23 juni 2026
Review zonder uitnodiging
Logo Simplyhealth

Antwoord van Simplyhealth

Hi Lisa,

Thanks for taking the time to leave us a five star review, we really appreciate it.

Best wishes

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Beoordeeld met 5 van de 5 sterren

Good experience with Simply Health so far

The customer advisor was really helpful, quick at responding and understood what was needed.
The platform itself is easy enough to use, it’s quick and simple to navigate around

23 juni 2026
Review zonder uitnodiging
Logo Simplyhealth

Antwoord van Simplyhealth

Hi Maryem,

Thanks so much for your lovely five star review. I'm pleased to hear you found the advisor really helpful. We strive to make our online platform as straightforward and easy to use as possible and I'm glad you've found this to be the case.

Best wishes

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Beoordeeld met 5 van de 5 sterren

Excellent service

What started as a worrying incident regarding a broken crown whilst on holiday, ended up with a prompt resolution and a smooth and effective claiming process with Simply Health. Thank you.

22 juni 2026
Review zonder uitnodiging
Logo Simplyhealth

Antwoord van Simplyhealth

Hello Lynne,

I'm sorry to hear of your unfortunate incident whilst on holiday and I hope you weren't too badly affected by this. I'm pleased we were able to help support you with the prompt response and the smooth claiming journey.


Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Beoordeeld met 5 van de 5 sterren

My latest claim actioned very promptly…

My latest claim actioned very promptly as usual.

22 juni 2026
Review zonder uitnodiging
Logo Simplyhealth

Antwoord van Simplyhealth

Hello Terence,

Thanks so much for your five star review. It's lovely to hear you're happy with the speed in which we process your claims.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Beoordeeld met 5 van de 5 sterren

Excellent customer service and claims…

Excellent customer service and claims paid promptly

21 juni 2026
Review zonder uitnodiging
Logo Simplyhealth

Antwoord van Simplyhealth

Hi Ms Thomas,

Many thanks for your review, it's wonderful to know how pleased you are with our overall service and the speed of your claim reimbursements.

Customer satisfaction really means a lot to us, thanks again for your feedback, we really appreciate it.

Best wishes,

Charlene
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Beoordeeld met 5 van de 5 sterren

Donna Wright

Donna Wright, was very helpful and explained everything to me.
Many thanks 😊

12 juni 2026
Review zonder uitnodiging
Logo Simplyhealth

Antwoord van Simplyhealth

Hi Barry,

Thank you for your 5 star review, it's wonderful to know how pleased you are with our service and the support you received from Donna.

I can confirm that your kind words have been shared with Donna and her manager.

Thanks again,

Charlene
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Beoordeeld met 5 van de 5 sterren

Live chat help

Used the live chat to help get some info i was looking for. Spoke with Sam over this and they were beyond helpful! Super polite and friendly and very efficient in answering my questions. Very pleasant experience and very good customer service

19 juni 2026
Review zonder uitnodiging
Logo Simplyhealth

Antwoord van Simplyhealth

Hi Sarah,

Thank you so much for kindly taking the time to share your feedback. We're delighted to know how pleased you are with our service and the support you received via live chat.

We would love to be able to share your kind words with the correct adviser and ensure that they receive the recognition they deserve.

To enable us to do so, if you would like to, please feel free to contact me directly with your full name, date of birth, and home postcode, referring to this review. Please email: customerrelations@simplyhealth.co.uk

Best wishes,

Charlene
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Beoordeeld met 5 van de 5 sterren

Sam was very efficient and helpful in…

Sam was very efficient and helpful in dealing with my query.

19 juni 2026
Review zonder uitnodiging
Logo Simplyhealth

Antwoord van Simplyhealth

Hi Hannah,

We're delighted to know how pleased you are with our service and that Sam was able to support you efficiently.

We would love to be able to share your kind words with the correct adviser and ensure that they receive the recognition they deserve.

To enable us to do so, if you would like to, please feel free to contact me directly with your full name, date of birth, and home postcode, referring to this review. Please email: customerrelations@simplyhealth.co.uk

Best wishes,

Charlene
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Beoordeeld met 5 van de 5 sterren

Excellent Service


Excellent Service

17 juni 2026
Review zonder uitnodiging
Logo Simplyhealth

Antwoord van Simplyhealth

Hi Ms Wake,

Thank you for your kind words, we really appreciate your 5 star review, and are delighted to know how happy you are with our service

Best wishes,

Charlene
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Beoordeeld met 5 van de 5 sterren

Sam was amazing went above and beyond…

Sam was amazing went above and beyond to try and resolve a technical issue.

17 juni 2026
Review zonder uitnodiging
Logo Simplyhealth

Antwoord van Simplyhealth

Hi Sylvia,

Thank you for your wonderful feedback. your review was a joy to read.

We would love to be able to share your kind words with the correct adviser and ensure that they receive the recognition they deserve.

To enable us to do so, if you would like to, please feel free to contact me directly with your full name, date of birth, and home postcode, referring to this review. Please email: customerrelations@simplyhealth.co.uk

Best wishes,

Charlene
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Beoordeeld met 4 van de 5 sterren

Had to submit a second claim

It is too bad that the full amount was not paid at first because the receipts were for an eye check up one day and choosing the glasses the next. There was only a difference of £5 but it meant that I had to send a second claim. I was sure that the receipts would be looked at and full amount paid without extra hassle. I just did not realise that the total receipts would not be paid at one time. I will know for again. We have been members for many years and this is the first time I have been disappointed with the outcome.

10 juni 2026
Review zonder uitnodiging
Logo Simplyhealth

Antwoord van Simplyhealth

Hi June,

Thank you for your feedback and longstanding loyalty.

Claims are reviewed by the details provided at their submission and assessed by treatment date.

We are very sorry to learn of your disappointment with this recent claiming experience. If you would like to provide any further information or to enable us to look into your concerns, please kindly contact us directly.

To enable us to review your account, please email us at customerrelations@simplyhealth.co.uk with your name, date of birth and home post code. Please also make reference to this review.

Kind regards,

Charlene
Simplyhealth

Beoordeeld met 5 van de 5 sterren

Easy, quick and efficient.

Easy to claim and speedy payments. Quick response to queries about the account. A wide range of plans to choose from and I can consult a specialist without having to go through as insurance company's triage system.Modern, quick and efficient.I highly recommend.

17 juni 2026
Review zonder uitnodiging
Logo Simplyhealth

Antwoord van Simplyhealth

Hi Michelle,

Thank you so much for sharing your detailed feedback, we really appreciate your kind words and wonderful review.

We're delighted to know how pleased you are with our service and that we are supporting you with your everyday health costs.

Thanks again,

Charlene
Simplyhealth


Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Beoordeeld met 5 van de 5 sterren

SimplyHealth - Great Service - Ross and Malgorzata

Spoke to Ross and Malgorzata today - both provided fantastic service supporting me through the queries about my claims, and answering my questions thoroughly. As a result, all is sorted and I am very happy. Thanks again to you both!

17 juni 2026
Review zonder uitnodiging
Logo Simplyhealth

Antwoord van Simplyhealth

Hi Emilie,

Thank you for kindly sharing your feedback, it's wonderful to know how happy you are with the service and support you received.

Your kind words have been shared with Ross and Malgorzata and their managers,thank you again for your 5 star review.

Best wishes,

Charlene
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Beoordeeld met 5 van de 5 sterren

Thanks Ross! Simply Health always very swift and easy to deal with.

Ross was super helpful today - resolving my issue very quickly and without fuss or complications.
I will note that this is the first time I have had to query something as all previous service relating to my plan, my claims and payouts have all been dealt with (and paid!) extremely promptly with minimal input from myself!
The claim process is super quick and easy online too. Very happy with Simply Health for many years now.

16 juni 2026
Review zonder uitnodiging
Logo Simplyhealth

Antwoord van Simplyhealth

Hi,

Thank you for your wonderful 5 star review. We’re delighted to hear that Ross was able to resolve your issue so quickly and smoothly.

It’s especially lovely to know how pleased you have been and continue to be with our overall service and your claiming experiences.

Please be assured your kind feedback has been shared with Ross and his manager.

Thanks again,

Charlene
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Beoordeeld met 5 van de 5 sterren

Optician claim

Excellent service from easy claiming to being paid out could not fault the process

14 juni 2026
Review zonder uitnodiging
Logo Simplyhealth

Antwoord van Simplyhealth

Hi Mr Williams,

Many thanks for taking the time to review our service and your claiming experiences.

Your feedback and kind words really mean a lot to us.

Thanks again and best wishes,

Charlene
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Beoordeeld met 5 van de 5 sterren

Angela

Angela, was very quick and efficient and resolved my query within minutes. Very grateful for her help today.

15 juni 2026
Review zonder uitnodiging
Logo Simplyhealth

Antwoord van Simplyhealth

Hi Jacqueline,

Thank you for your lovely 5 star review.

We’re so pleased to hear that Angela was able to resolve your query quickly and efficiently.

Please be assured your kind words have been shared with Angela and her manager.

We really appreciate your feedback, and are delighted to know how pleased you are with our service.

Best wishes,

Charlene
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Beoordeeld met 5 van de 5 sterren

Quick, clear response.

They answered my questions quickly and clearly.

15 juni 2026
Review zonder uitnodiging
Logo Simplyhealth

Antwoord van Simplyhealth

Hi Benjamin,

This is wonderful to know, thank you for your feedback.

We really appreciate your 5 star review, thanks again.

Best wishes,

Charlene
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

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