TireMart Reviews 89

I got great tires ,at a great price and were delivered in just a few days after I ordered them and I've given your contact info to others
Thank you for your great service

Ordered, paid for 4 tires, was told delivery date. Well that day came and went, tracking number shows a different state, posted response about getting delivered. I uploaded pictures proving tire mart “owner” . i paid tire mart for a product with shipping,
whatever the case i did not get my paid for product and got no help from tire mart, i followed all recourses EMAIL, PHONE, VIRTUAL and nothing , well I the consumer did not hire fedex. Dishonest. No response from email or customer support. RESPONSE,, OF CORSE YOU HAVE NO IDEA. THE OWNER STATED YESTERDAY MY DELIVERY WAS TO BE THERE YESTERDAY YET ITS NOT YOU DO NOT ANSWER THE PHONE OR RESPOND TO EMAILS AS STATED DISHONEST,, I REQUESTED A REFUND AND HAVE FEDEX SENT THE NON SHIPMENT BACK AND WAS TOLD NO;;;; very easy to say call, email. Well I have documentation of 12 plus calls, and 6 plus emails unanswered, as far as “owner” the “owner” responded in written form “documented as well” stating my delivery was delivered, hard to dispute written facts and yet I still do not have what I paid for. Go figure. FRAUDULENT, NO OTHER EXCUSES response 5-24, got a form response to my email from 3 days ago, no answer of calls , FedEx now states shipment is under. Tiremarts control
Maybe they keep selling the same tires over and over again updated 5-25, no tires no money, but funding from cc company ..BE AWARE . update 6-1-23 NO TIRES NO MONEY HAVE TO WAIT UP TO 2 WEEKS FOR REFUND ,, YOU THE READER DECIDE ??
REPLY, tire-mart did try to block and remove all my reviews from other platforms but lucky for most they looked at my evidence and left them all EXCPT FOR TIREMARTS OWN REVIEW BOARD AND FACE BOOK LETTING THE PUBLIC ONLY SEE WHAT THEY WANT, DISHONEST, FRAUD,

I purchased a tire for my wife's car and it clearly stated if ordered before 1:00 PM EST it would ship out the same day; that didn't happen. The label wasn't created until the next day. When I reached out to customer service they tried to blame the FedEx guy for not scanning it yesterday, but that's not true. There's nothing to scan and ship if there's no label created yet. They also said the tire would take 1-6 business days to get here which is unlike the other competitors online who have it to you in a day or two at most. The customer service rep also ended our conversation before I was done with the discussion. Only reason I gave it two stars is because the price for the tire was really good.

In response to their reply, I have two items:
1) This conversation with the rep was via an online chat not a phone call
2) I've ordered multiple times from TireRack & TireBuyer and the tires were there either next day or two days later. No idea if they guarantee that or not, but it's been reality for me multiple times.

Fullway HS266 I bought these tires because of the great
reviewson the site. I wrote a bad review and
they took them all down. They are only
displaying top reviews. This is the
worst set of tires I've ever bought
They are summer tires only.Driving in
snow is like driving on roller
skates,very dangerous. When I tried to return and
they told me it was past 90 days
never drove on the tires because I
stored my truck until winter. I posted 3 negative reviews and they deleted all of them. I bought my tires from Tiremart, and they only post 4 and 5 star reviews on their tires. They have fake reviews.

I order tires to Tire Mart Friday Oct 14 around 12:15noon. They charged my items in seconds. I haven’t receive a delivery or tracking confirmation the email have no response the Live chat have no response and the phone number keep me on hold as #11 for two hours… I really need my tires and can’t afford to loose my money with this website.

Ordered on Friday 9/30/22. They say ship same day if ordered by 1:00pm which I did. When no movement on order by Wednesday 10/5, I tried texting and calling (pressing 2 when prompted to check on order) and did not get through. Undeterred I called back and pressed 1 for placing a new order and got through! A very nice customer service person found my order and said it had been scheduled to ship Monday but had been missed, by this time it was a few minutes until 5:00pm when the Allentown warehouse closed. He told me if he was unable to resolve my issue by 5 he would be back in at 10 tomorrow and would call me back. Sure enough Thursday morning I got a call from him saying my order would ship that day; it did. Tires arrived in a timely fashion thereafter. They were a good deal. Having spent 40 plus years working is a similar environment I understand how an order can fall through the cracks, especially when a weekend is involved. Tiremart could use several more good people like the person that helped me so the wait time on the phone would be less than two hours.

It was a good experience and would use them again

The order was shipped 5 days later, which wasn't supposed to happen, but at the very least I got my order two days after it shipped

Just what i ordered. thanks

If you need tires…. Tire Mart! Great experience, excellent quality. Thank You, Bing Braddock

Found the tires I was looking for at a great price with fast shipping. Definitely will purchase from them again.

Sent the right size tires just not the right tires.

received my tires delivered fast perfect size for my vehicle

Tires received a bit late but within reason. They are now on my vehicle, are good tires and I am very pleased with them.

Received tires pretty quickly but they came in two deliveries.

Great tires. Perfect fit

Fast shipping. Product as described.

Great experience.. tired we’re delivered on time and drive great