AA Car Care Reviews 

363
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

No phone call to advise on arrival time. Supposedly one in the morning to advise what time in the afternoon, and another call 15 mins before that time. Otherwise job done satisfactorily. In reply t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Booked via my AA app - easy to book and considering vehicle was serviced at home was much cheaper than a garage. Kept informed off booking - mechanic called before arrival, was pleasant and friendly... Toon meer

Beoordeeld met 5 van de 5 sterren

When the AA guy Jordan came out to assist me recently when my car wouldn’t start, he was really helpful. As a precautionary measure, after getting my car started, he even followed me home to ensure I... Toon meer

Beoordeeld met 5 van de 5 sterren

The AA mechanic turned in the afternoon without a phone call in the morning saying he would arrive at whatever time. However, he was friendly and did the required diagnostic check. After taking the ca... Toon meer

Bedrijfsgegevens

  1. Monteur
  2. ook in
  3. Autoreparatie en -onderhoud
  4. Autoservice

Over AA Car Care

Geschreven door het bedrijf

AA Car Care

Car servicing, diagnostics and repairs, brought to your driveway by AA Mobile Mechanics.

Car care that comes to you

  • Our AA-trained Mobile Mechanics carry out servicing, diagnostics and repairs at your home or workplace
  • No dropping your car at a garage or rearranging your day around an appointment
  • We look after your car while you get on with the things that matter

Simple, clear pricing

  • You’ll see the price for your booked work upfront
  • If we find that additional work is needed, we’ll explain what’s required and provide a separate quote
  • We’ll only carry out additional work once you’ve approved it

Quality you can trust

  • Work is carried out by trained AA Mobile Mechanics
  • Parts and labour are backed by a 12-month or 12,000-mile guarantee
  • Our Mobile Mechanics are backed by 120 years of motoring expertise

Easy online booking

  • Book online in just a few simple steps
  • Choose a date and available arrival window that works for you
  • Manage your car care without the usual garage admin

AA Car Care. 120 years of expertise, now on your driveway.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

363 reviews

5 sterren
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2 sterren
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4,5

Alle reviews

(363)

359 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

The AA where unable to complete my…

The AA where unable to complete my service due to not having the ability to reset the service indicator on the car, but have still charged me £150

23 oktober 2026
Logo AA Car Care

Antwoord van AA Car Care

We're sorry to hear this, Andy. We've passed your comments to the relevant team to look into, and they may contact you if they need any further information. Thank you for taking the time to share your feedback.

Beoordeeld met 1 van de 5 sterren

Oil service

Oil service. Overfilled. Warning light came on. Had to wait three days for it to he drained again. Not good.

28 oktober 2026
Logo AA Car Care

Antwoord van AA Car Care

Hi John, we're sorry to hear about your experience. We understand how frustrating it must have been for the warning light to come on after the service, and we're sorry for the inconvenience caused by having to wait three days for the excess oil to be drained. We appreciate your feedback and hope everything is ok now.

Beoordeeld met 5 van de 5 sterren

A great service

A great service, the mobile mechanic was fantastic that knew his job and how to get on with it, thanks to him I won't hesitate to book again when I need a repair or a service, he is a great asset to the AA Association, thanks again.

27 oktober 2026
Beoordeeld met 3 van de 5 sterren

They failed to inform me when they would be arriving.

They failed to inform me when they would be calling twice. They sent me duplicate emails totalling 20 in all. They informed me that payment had been declined when in fact it had been paid. Totally confusing. The work done was fine and the mechanics were excellent.

27 oktober 2026
Logo AA Car Care

Antwoord van AA Car Care

Hi, we're sorry to hear about your experience, Raymond. We understand how frustrating it must have been to receive conflicting information about appointments, payments and updates. We're pleased to hear the work carried out met your expectations and that the mechanics provided excellent service. We'll make sure your feedback is passed on to the relevant team to review and help improve our communication going forward.

Beoordeeld met 5 van de 5 sterren

Car service

I have to say the service was excellent the mechanic dane was professional friendly kept you up to date what was going on would definitely book again and recommend to others very pleased

27 oktober 2026
Beoordeeld met 5 van de 5 sterren

The mechanic arrived when I was told he…

The mechanic arrived when I was told he would did what he needed to do and left was very quick and uncomplicated, Brilliant. This is the second time I have used this service and would highly recommend it to anyone who doesn't want the hassle of waiting around for their car to be ready.

24 oktober 2026
Beoordeeld met 5 van de 5 sterren

Excellent service all round!

Excellent service all round, from the booking experience and me having to call to rearrange the appointment, due to a doctor appointment, to the extremely friendly, efficient guy who carried out the service. He went above and beyond and put up with me asking the odd question! 😁. He was very thorough and couldn't have been more friendly and amenable - I only wish I knew his name, so I could praise him on here.
I wouldn't hesitate to use this service again or to recommend it to anyone - and all done on our own driveway!

27 oktober 2026
Beoordeeld met 1 van de 5 sterren

The first appointment was cancelled…

The first appointment was cancelled last minute by AA. A week later a very nice young mechanic came and did a check but he couldn’t give me a solution. Instead he said d take the vehicle to Nissan. I could’ve done that on the first place and saved £79.20 to put towards my proper service. Also I keep getting ridiculous update emails from the AA about the service happening on 5th October when that date has long passed. I think my expensive AA membership should have covered the mechanic coming out. Especially since my car is no better off.

12 oktober 2026
Logo AA Car Care

Antwoord van AA Car Care

Hi Madeleine, we're sorry to hear about your experience. We'll always try to identify and resolve issues where possible, but some faults require further investigation by a main dealer or garage. We'll also pass your feedback back to the relevant team to review, and they may reach out for further information if needed. Thank you for taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

The AA mechanic turned in the afternoon…

The AA mechanic turned in the afternoon without a phone call in the morning saying he would arrive at whatever time. However, he was friendly and did the required diagnostic check. After taking the car on a test run and ruling out foxes eating through ABS cables ( made of soy, who knew), the problem indicated to a 'advise that the right rear will (wheel?) have assembly which includes the ABS sensor be replaced'. So now trying to get the car into a garage to get a new right rear abs wheel bearing assembly fitted. Hopefully this will clear the problem of the warning lights on the dash panel permanently staying on. The jury's out!🤔 as it wasn't a definite answer that I wanted, but we'll see.

26 oktober 2026

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