Absolutely brilliant company. No hassle, easy support, and low tariffs. Unfortunately I have had to switch but only due to getting an electric car and them not offering an EV tariff currently. Hopeful... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
This is my second time using the chat and Gemma was very helpful with updating my direct debit due to high credit. It was very quick to be redirected to an advisor and all was sorted within 10 minut... Toon meer
So far so good. Switch went smoothly within a few days. App registration without any problems. I've managed to change date of direct debit via email without any problems and yes first direct debit is... Toon meer
Fast and simple switch didn't even realise it had happened. Literally done it all without any stress or hassle. So much for the major energy companies we all think we can rely on rip us off ,give infe... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Tulo, we know that managing your energy can feel complicated and overwhelming. That's why we strive to make our service as simple and straightforward as possible, so you can focus on what matters most to you without it costing the world. With Tulo, you can expect clear and transparent pricing, with no hidden fees or surprise charges. Our user-friendly platform allows you to easily manage your account and track your energy usage, so you can make informed decisions about your home energy.
Contactgegevens
Vinegar House, 39 Foregate Street, WR1 1DJ, Worcester, Verenigd Koninkrijk
- 0333 0165 542
- help@tulo.energy
- tulo.energy
Heeft 26% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Tulo's provides excellent customer…
Tulo's provides excellent customer service and prompt response to my queries. I am only leaving due to them not being able to match my current quote for gas and electricity. Also a seamless transition.
Great customer service
Great customer service, not much waiting time to book a smart meter installation appointment. Thanks George!
Quick responsive company Glad I switched
Quick responsive company Glad I switched
Outstanding customer service from Gemma
Been with Tulo for a little over a year now and I've had no issues at all. I'd built up quite a bit of credit and the process of reducing my monthly payments and requesting a refund was easy and painless. Gemma was polite and very responsive and she provided outstanding customer service. She answered my queries quickly and completely and was able to make changes to my account very quickly. Couldn't have been a better experience.
Excellent Customer Service
I had to apply for Power of Attorney access and Direct Debit changes to my mother's Tulo Energy account. The customer service team responded very quickly to my initial email (within a few hours), and assigned a real human (Gemma), who guided me through the whole process until it was concluded. Everything was sorted out in just 3 business days - much faster than I expected. Gemma was helpful, friendly and efficient, and her personal touch made the process very easy to deal with. Thanks Gemma!
Very good customer service
Very good customer service
Good rates
So far so good
So far so good. Switch went smoothly within a few days. App registration without any problems. I've managed to change date of direct debit via email without any problems and yes first direct debit is taken within first few days but that's normal procedure for every energy company. Hopefully they'll be able to keep low prices to beat big companies
Very competitive with great service
Extremely quick replies to correspondence inquiries
Really good experience using chat…
Really good experience using chat service with Gemma. Resolved my enquiry in a matter of moments. Thanks Gemma
Absolutely the easiest company to deal…
Absolutely the easiest company to deal with and very personal ! I’ve only been with Tulo for a short while, but I would highly recommend them to anybody thinking of switching
Refund
I requested a refund from the online chat and was effortless great service
Gemma was a great help after my meter…
Gemma was a great help after my meter was registered as faulty.
Being well-informed .
Service is great
Service is great. Emailed their help in the morning got same day response and completed the changes I asked for without any issues
I had a problem with payment dates on…
I had a problem with payment dates on DD and needed it changed. Sorted!
Always very helpful and friendly when…
Always very helpful and friendly when ever I speak to someone.
Nothing is ever too much trouble.
I would highly recommend Tulo Energy.
Great easy customer service with George.
Time waiting was not very long
Time waiting was not very long. George is honest and understanding.
Helpful agent providing good advice and…
Helpful agent providing good advice and dealt with my request rapidly
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








